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Privacy Policy & Delivery Information

E-commerce Policy, Terms and Conditions 

1. General 

1.1 These Terms and Conditions apply to any purchase of goods from MYSPORTID. 

1.2 These Terms and Conditions may be amended periodically and you will be deemed to have accepted any
amendments if you use the MYsportID website after those amendments have been posted. 

2. Contract and price 

2.1 All prices are in Australian Dollars and inclusive of GST, unless otherwise indicated or the product/service is 

2.2 Description of goods, services and prices may be subject to change or correction at any time without notice. 
Although MYsportID seek to ensure information is correct, MYsportID make no representation or warranty as to 
information being accurate or complete. 

2.3 By submitting an order you warrant that: 

2.4 A contract for purchase is only formed once MYsportID have accepted an order by issuing a receipt number. 

3. Delivery 

3.1 Delivery will take place uo to 16 working days after acceptance of an order, generally we aim for 3 to 5 business days for most orders. International Orders can take up to 30 
days especially at busy periods e.g. Christmas. However sometimes goods or services can be temporarily or 
permanently unavailable. MYSPORTID is not liable for any loss arising from delays in delivery or failure to deliver 
(although you may request a refund if you do not receive goods properly ordered: see section 4 below).

4. Refund/cancellation policy 

4.1 Should you receive incorrect, damaged or faulty goods, please contact MYSPORTID within 7 days of receipt 
and MYsportID will arrange, as appropriate and depending on availability, a goods exchange, credit or refund. 
MYsportID will be pleased to consider exchange, credit or refund for other reasons, but the decision whether to 
grant this will be at our discretion. Any refund will be made using your original payment method or another 
method at our discretion. 
4.2 To claim a refund, exchange, credit, or for further information please send an email 


5. Warranties and liabilities

5.1 MYSPORTID excludes any condition or warranty, unless it is expressly set out in these Terms and Conditions or is by law incapable of exclusion, restriction or modification.
5.2 MYSPORTID will under no circumstances be liable for any indirect, incidental or consequential loss or damage arising in relation to any transaction entered into, or any goods or services purchased, through this website.

6. Privacy

6.1 MYSPORTID will take all reasonable steps to ensure personal that information is protected against loss, unauthorised access, modification or disclosure, and other misuse. Personal information collected and held by MYSPORTID will only be accessed and used by people employed or engaged by us as required in the fulfilment of their duties and in a manner consistent with the original purpose.

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